• free shipping iconFree Shipping from 500 €
  • delivery iconDelivery in 5 - 7 working days
  • bags sample iconOrder Samples

Delivery Information

How much is shipping?
We offer free delivery on all orders over €500 (excl. VAT).
If your order is under €500, the shipping cost is €12 (excl. VAT).

What countries do you ship to?
We deliver to the following EU countries: France, Belgium, the Netherlands, Spain, Austria, Poland, Hungary, and Italy.
We can also ship to other European countries. Please contact us for a quote.

When will I receive my order?
Any order will be shipped within 1-2 working days.
Depending on the delivery location, the shipping time will be 5-7 working days.
We offer the following delivery methods: GLS and DHL.
All orders will be delivered from Monday to Friday between 09:00 am and 18:00 pm.

How can I track my order?
After your order has been shipped, you will receive a tracking SMS/email from us or from the shipping company, which you can use to track your order. Please check the tracking information if you want to know when your order will be delivered.

We are not responsible for delays outside of our control. If the supply of the product(s) is delayed by an event outside our control, we will contact you as soon as possible to inform you. We will take steps to minimize the effect of the delay. Provided we do this, we will not be liable for delays caused by the event, but if there is a risk of substantial delay, you may contact us to end the contract and receive a refund for any product(s) you have paid for but not received.
In the case of the non-availability of goods, any payment will be refunded without delay.